PHILADELPHIA - The road to advanced video, Internet and phone services is bumpy — and the bumps can be almost as big as refrigerators.

As cable and phone companies race to upgrade services or offer video for the first time, they’re doing it by installing equipment in boxes on lawns, easements and curbs all over American neighborhoods. Telecommunications rollouts have always been messy, but several towns and residents are fighting back with cries of "Not in my front yard!"

AT&T Inc.’s nearly fridge-sized units, which route its new U-verse video product to customers, are drawing particular ire. A few caught fire or even exploded. AT&T said it has fixed that by replacing the units’ backup batteries.

That’s not much comfort to David Crommie, who thinks the boxes are an eyesore. Crommie, who is president of a San Francisco neighborhood group called the Cole Valley Improvement Association, complained after seeing some boxes sprout in town and managed to delay AT&T’s plans to install up to 850. AT&T now is expected to reapply for an exemption to the city’s environmental-review procedures.

"We have nothing against the technology. We just don’t want that delivery system," Crommie said. "It’s 19th century packaging for 21st century technology."

AT&T’s rival Comcast Corp., the nation’s largest cable company, apparently thought so too. It ran ads in Illinois calling the cabinets "giant utility boxes." In most locations, U-verse cabinets are 4 feet tall, 4 feet wide and 2 feet deep.

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written by Andrew